Do you want to get your case settled without the time, stress, expense and uncertainty of trial?


Book a mediation with
Jennifer Johnston Terando, R.N., Esq

The process of mediation allows all parties to be heard and rather than relinquishing control of the outcome of their case to a judge or jury, allows parties to mutually reach an agreement on the resolution of the matter, while halting escalating litigation costs.

As a litigator, I have witnessed first-hand the emotional and financial toll, which protracted litigation takes on both plaintiffs and defendants. With the hard fact that 97-98 percent of cases settle before trial, I knew studying mediation was critical. I have completed over one-hundred hours of intensive mediation training through the Straus Institute for Dispute Resolution at Pepperdine University, The Los Angeles County Bar Association, The American Arbitration Association, and the Southern California Mediation Association. I am the immediate Past-President of the Southern California Mediation Association.

I concentrate on mediating nursing home disputes and other long-term care disputes to deliver optimal outcomes for clients. In addition to clinical nursing experience, I have represented plaintiffs in catastrophic injury lawsuits, as well as, defended healthcare facilities and physicians in malpractice cases, which gives me unparalleled insight into the perspectives of all parties involved. This empowers me to skillfully guide parties toward mutually satisfactory settlements.

I mediate pre-litigation claims and active litigation cases—including cases on the eve of trial. 

As a mediator, I assure that parties to mediation understand the process and feel heard. When it is helpful to the mediation process, I utilize my years of nursing and litigation experience, representing plaintiffs in catastrophic injury cases and representing physicians, hospitals, dialysis centers, skilled nursing facilities, and a Fortune 100 Company, to assist parties in evaluating the strengths and weaknesses of their case. 

I have been praised as a calm presence, who develops rapport with both sides, to allow parties to focus on having meaningful conversations about getting the matter settled. In the instance, where parties are not quite ready to settle at the time of mediation, I follow up regularly via electronic and telephone communication to assist in bridging the final divide and reaching settlement.

Jennifer mediates cases in the following areas


Nursing Home &
Long-Term care cases

Involving legal claims filed against facilities and/or staff members alleging failure to provide required care, resulting in wrongful death, physical, mental, emotional, or property injury, including allegations of elder abuse.

Personal injury

Any case involving harm to an individual caused by the negligence or misconduct of another party, including wrongful death, physical, mental, emotional or property injury.

Physician Employment Contracts and other health law matters

Compensation, Scope of Duties, Termination


Half-Day Mediation
(4 hours)


(includes convening meeting, up to 2 hours of prep time and unlimited electronic and telephonic follow-up.)
Full-Day Mediation
(8 hours)


(includes convening meeting, up to 2 hours of prep time and unlimited electronic and telephonic follow-up.)
Four hour-Eve
(Trial Mediation)


less than three days’ notice (weekend/evening hours available.) Please contact Your RN Attorney for scheduling.
For both the half-day and full-day mediation, additional time is billed at $450.00 per hour in half-hour increments. 

No Administrative Fees.

Due to the enormous benefits of on-line mediation, all mediations are conducted via zoom. We, as humans, were changed during covid. If there was a silver lining to the horror of the pandemic, it was technology becoming commonplace in many settings, including mediation. It is far more beneficial for parties to turn on a computer and sign on to a mediation session from the comfort of their home or office. This means parties arrive ready to mediate, not after all of the effort it takes to leave the house, coupled with the exhaustion of a 1-2 hour commute and finding their way to the conference room of a large office building.

That being said…. there are sometimes cases better served by an in-person process, such as when a party has suffered the loss of a loved one where the parties may be better served with a personal touch (although even then, it is best to defer to each person’s personal preference.) If you would like to have an in-person mediation session, please book a 15-minute consult with YourRNAttorney and we’ll make that happen.

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